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Sextoys Reviews
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Feb 14, 2023
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Sextoys Customer’s Q&A
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Sextoys FAQs
What payment methods do you accept?
Sextoys accepts Visa, MasterCard, American Express, Discover, JCB, and PayPal.
In which currencies can I pay?
Sextoys accepts credit card payments in US Dollars, Euros, and Pounds Sterling via credit card.
Will the package I receive be discreet?
Yes, all of our packages are shipped discreetly, in a plain box or envelope, displaying the sender's name as Innov8 Solutions.
When will my order be fulfilled?
Orders are usually shipped within 1-2 business days from the day the order was completed. Delivery time may differ based on variables such as the delivery method chosen, your location, delays in Customs, etc.
What shipping methods are available within the USA?
Sextoys uses the United States Postal Service (USPS), DHL, UPS, and Federal Express to ship our orders. Packages shipped using UPS and Federal Express are trackable and insured.
Do you offer worldwide shipping?
Yes, Sextoys ships products to over 250 countries worldwide.
How are shipping costs calculated?
The charge for shipping your order is determined by the weight and size of the products ordered and the shipping method you choose. Our automated system calculates your shipping charge and displays it for you at the time you choose your shipping method.
What is Sextoys’s policy on returns?
You can returrn any item back to Sex Toys UK within 60 days of purchase. Sextoys cannot exchange orr return toys or intimate apparel (such as lingerie, thongs, massagers, etc.) for hygiene reasons. All sales are final, and items purchased, once the shipping box has been opened, may not be returned or exchanged.
What is the store credit policy?
All store credit expires after 1 year of no purchase activity.